Today from my smartphone I can talk to my friends and coworkers in so many ways — calling, texting, snapping, messengering, tweeting, slacking, and more. But if I want to talk to a business nearby, I usually have just one option — find their phone number and call them.
Robin Chan and Garrett Camp have a plan to change this with their new app Operator. They want to make it just as easy to talk to businesses around us as we can talk to our friends. A text message can be better and faster, and asynchronous. It should be easy to share a picture of what you are looking for. If you want to buy something, it should be easier and safer than reading your credit card out loud every time.